Estate Auction

About, FAQs & other Help Topics

Select a Topic:
Getting your Item Shipped
If you have won an auction Lot, you will be sent an email with final settlement, including gavel price, buyers premium and applicable taxes. The default shipping is 'Local Pickup'. Buyers may make Shipping and Packaging arrangements with a 3rd party shipper. GoodLife Auctions is not responsible for any auction item once it has left our dock or warehouse facility. Click the link in the email to pay your invoice. You will be allowed to select from various shipping options. All shipping options will include Freight, Packaging and Insurance for the full gavel price. Be sure your Account Profile has the correct shipping address. We reserve the right to select a different shipping method and bill or refund your the difference if we determine that there are incompatibilities with the method of shipping and type of item to be shipped. For example, FedEx will not insure jewelry or coins. We will select a different shipper in that case. We will always pick the most economical priority shipping rates among USPS, UPS or FedEx to ensure that your item arrives quickly and safely. If you prefer to have us ship using another means or via Ground, please contact us before paying your settlement invoice. Please note for all shipping we: Ship 2-3 Day Priority or Express Insured for the Gavel price Signature Required Valuable Items (jewelry and certain antiques) we will have to be held at the Post Office or UPS distribution center for your safety. You may explicitly waive this policy but must notify us in writing at the time of settlement.
Settlement - Paying
Winning bidders will be notified by email immediately following the close of their auction lot that they have the winning bid.* Your Account Profile must have valid and current email information. Please check that it is before bidding. ALL AUCTIONS WILL HAVE THE FOLLOWING: Gavel Price - What the final Bid was Shipping - Buyer Pays all Shipping Packaging - Buyer Pays all Packaging Costs Insurance - Buyer Pays Carrier Insurance Rate for the Full Gavel Price SOME AUCTIONS MAY ALSO INCLUDE: Buyers Premium - Additional Service Charge to Pay for Auction Services (see glossary) If the Auction Lot included Fixed Shipping Costs, this will be noted in the email along with payment instructions. If the Auction Lot requires us to calculate your shipping, please wait until you receive an email containing a final settlement invoice before trying to pay. If you have unique or special shipping instructions, please contact us ASAP after the auction ends and we will include that in our shipping estimates. *IMPORTANT - Remember that your bid is a contract to buy and is contractually enforceable under U.S. Uniform Commercial Codes. Please bid in an auction only if you intend to follow through and pay for the auction.
Local Pickup of Items
Most auction lots are available for local (Southern California) pickup at one of our several warehouse facilities. If you intend to pickup your item in-person, please contact our Shipping Manager to set an appointment for pickup. Local pickup days are generally Wednesdays and Thursdays 9:00 am to 5:00 pm but an appointment is still required so that we may pull your auction lot from our warehouse. Please bring your PAID receipt with you when you come for pickup - it is the Buyers responsibility to show they have paid. If you cannot show that you have paid for the item, we reserve the right to decline your pickup and reset your appointment. We apologize for any inconvenience but this is to ensure the security of your item. NOTE: Bring your own packaging materials, boxes, blankets, tie-downs and moving equipment. We cannot provide you with these materials or tools. We are not responsible for the safety of your item once it has left our facility.